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InFocus Corporation names Projector Doctor as its U.S. Factory Repair Center, AS

 

(January 2010, San Diego, California) – Projector Doctor, Inc., (PDI) the AV Industry’s leader in single source projector repair and projection lamps announces a radical new partnership with InFocus Corporation.

InFocus has named Projector Doctor as its exclusive US Factory Repair Center and preferred warranty and non-warranty service provider.  The full array of nationwide services now includes:

  • Worldwide Spare Parts Management (Americas, Asia, Europe)
    • Planning, forecasting, purchasing
    • Logistics, traffic
    • Warehousing
  • In warranty repairs (USA)
  • Non- warranty repairs (USA)
  • ASC Support (USA, Canada, Latin America)
    • Spare parts procurement
    • Warranty claims processing
  • Integrated website case generations and services (Americas)
  • Standard and Advance Exchange Program management (USA)

“We are proud to provide InFocus and their customers with advanced services,” said Steve Storr, President and CEO, Projector Doctor Inc. “Projector Doctor is a focused service company, so we understand what customers want with good turnaround times on repairs, competitive pricing on out of warranty repairs, timely delivery of parts and exchanges.  Being responsible for worldwide spare parts planning enhances our capabilities to deliver”

Headquartered in Portland, Oregon, InFocus Corp is a “digital display technology leader and visual collaboration champion, with more than 20 years of design and engineering experience focused specifically on business and education markets’ display needs, InFocus and its global ecosystem of partners, professional AV installers and resellers serve a wide range of organizations and all types of requirements.”

With two strategic and bi-coastal locations in San Diego, California and Atlanta, Georgia; PDI nationally supports 25 top projector brands, 30 brands of lamps, and many other key services important to the service industry.

Projector Doctor’s industry-best website inclusive of online services and lamp and spares parts catalog can be accessed through www.projectordoctor.com